Outside Sales Engineer - Water Solutions at John H. Carter Company, Inc. in Baton Rouge, LA

Job description

• Professionally and promptly respond to phone calls, messages, and emails.
• Align sales efforts and daily activities with the goals and strategic objectives of the business unit (BU).
• Support the business units inside sales & service teams with complex quotes, orders, project coordination, and customer account support.
• Collaborate with other JHC sales resources in the pursuit of corporate sales initiatives as required.
• Participate in and support any applicable conference and trade show initiatives.
• Uphold JHC’s Total Customer Commitment (TCC) standards at all times.
• Maintain productive working relationships with JHC product principles and provide support as needed.
• Attend required and recommended training to maintain and expand technical and sales competencies.
• Collaborate with colleagues to support team objectives, particularly during high-volume or time-sensitive situations.
• Build and maintain strong, long-term customer and internal relationships.
• Travel throughout the JHC service territory as required.
• **Not eligible for Visa sponsorship.
• PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
• If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.

Responsibilities

• Professionally and promptly respond to phone calls, messages, and emails.
• Align sales efforts and daily activities with the goals and strategic objectives of the business unit (BU).
• Support the business units inside sales & service teams with complex quotes, orders, project coordination, and customer account support.
• Collaborate with other JHC sales resources in the pursuit of corporate sales initiatives as required.
• Participate in and support any applicable conference and trade show initiatives.
• Uphold JHC’s Total Customer Commitment (TCC) standards at all times.
• Maintain productive working relationships with JHC product principles and provide support as needed.
• Attend required and recommended training to maintain and expand technical and sales competencies.
• Collaborate with colleagues to support team objectives, particularly during high-volume or time-sensitive situations.
• Build and maintain strong, long-term customer and internal relationships.
• Travel throughout the JHC service territory as required.

Requirements

• Experience
• Required
• Experience with and/or technical knowledge of other municipal/petrochemical equipment categories pertaining to water & wastewater processes including (but not limited to) chemical injection systems, instrumentation, controls, pump (chemical feed or otherwise), agitators, pressure vessels and piping systems, etc.
• Demonstrable, in-depth knowledge in the sales, service, and repair of chemical treatment systems, controls, instrumentation, general service pumps, and other process equipment
• Minimum 5+ years of outside sales experience in a municipal and/or industrial equipment environment, preferably dealing with water and/or wastewater chemical treatment systems, flow, measurement, & analytical instrumentation, pumps and process equipment sales and service
• An understanding of Project Level sales processes is also preferred

Skills

Required

• Outside sales experience
• Customer relationship management
• Collaboration and teamwork
• Time management and prioritization
• Travel flexibility