Retail Senior Sales Associate at Bob's Discount Furniture in Fresno CA
- Company: Bob's Discount Furniture
- Location: Fresno CA
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $45,000 - $65,000 annually (expected first-year earnings); $16.90 - advance against commission
- Experience: 6+ years
Overview
As a Senior Retail Guest Experience Specialist at Bob’s Discount Furniture, you’ll serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge. In this advanced sales role, you’ll lead by example on the showroom floor—driving sal…
Job description
- As a Senior Retail Guest Experience Specialist at Bob’s Discount Furniture, you’ll serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge. In this advanced sales role, you’ll lead by example on the showroom floor—driving sales, ensuring customer satisfaction, and mentoring peers. You’ll embody The Bob’s Way while delivering a consistent, personalized, and service-centric experience every step of the way.
- This is a full-time, in-store position requiring availability on evenings, weekends, and holidays.
- At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by sales expertise, interpersonal excellence, leadership capability, and a deep commitment to customer satisfaction. If you’re an inspiring and motivated team player who’s passionate about helping others create beautiful spaces, you’ll thrive in this role.
Responsibilities
- Serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge
- Lead by example on the showroom floor—driving sales, ensuring customer satisfaction, and mentoring peers
- Embody The Bob’s Way while delivering a consistent, personalized, and service-centric experience
Requirements
- To excel in this role, you will need to demonstrate strengths in the following skill areas:
- Core Competencies & Expertise
- Customer relationship building and needs-based selling
- Team collaboration and peer leadership
- Goal setting and self-motivation
- Sales performance and product presentation
- Conflict resolution and service recovery
- Communication, listening, and problem-solving
- Brand promotion and guest engagement
- Retail showroom readiness and floor execution
- Demonstrated ability to deliver exceptional customer service
- Proven ability to drive sales and achieve goals in a retail environment
- Strong team orientation and problem-solving mindset
- Must be at least 18 years old to be considered for employment
- Commission-based sales experience
- Previous customer service or retail background
- Experience coaching or mentoring peers
- Familiarity with service warranties and financing tools
Skills
Required
- Team collaboration and peer leadership
- Goal setting and self-motivation
- Conflict resolution and service recovery
- Brand promotion and guest engagement
Preferred
- Commission-based sales experience
- Experience coaching or mentoring peers
Benefits
- We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
- National Medical, Dental, and Vision Insurance
- Paid Time Off: Vacation, Sick Days, Holidays, Work Anniversary—and your Birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Employer-paid Life Insurance and optional add-ons
- Pet Insurance and Financial Wellness Support
- Tuition Reimbursement and Scholarships for team members and dependents
- Career development through Bob’s Blueprint and Workday Learning
- Employee Discount from Day 1 and Hays Perks merchant savings
- Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.
- Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
- Pay:$16.90 - advance against commission
About Bob's Discount Furniture
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!