Data Center Operations Manager at LanceSoft, Inc. in Somerset, NJ
- Company: LanceSoft, Inc.
- Location: Somerset, NJ
- Posted: Sep 17, 2026
- Type: Contract (Full Time)
- Salary: $59-$63 per hour
- Experience: 10+ years
- Visa sponsorship available
Overview
Overview: We are looking for an experienced Data Center Operations Manager to lead hardware support services across North America. This role is responsible for ensuring smooth operation, maintenance, repair, and installation of IT hardware in enterprise and colocation data centers.
Job description
- Overview: We are looking for an experienced Data Center Operations Manager to lead hardware support services across North America. This role is responsible for ensuring smooth operation, maintenance, repair, and installation of IT hardware in enterprise and colocation data centers.
Responsibilities
- Manage Hardware Break/Fix, IMAC (Install, Move, Add, Change), and Smart Hands services.
- Lead teams supporting servers, storage, network equipment, and data center infrastructure.
- Own major incidents, outages, root cause analysis (RCA), and corrective actions.
- Manage vendors, contracts, SLAs, and service performance.
- Ensure compliance with operational, regulatory, and safety standards.
- Oversee budgets, costs, and operational reporting.
- Partner with infrastructure, security, facilities, and technology teams.
- Provide 24x7 escalation support when required.
Requirements
- 10+ years of experience in Data Center Operations, Critical Infrastructure, or IT Operations.
- Experience managing hardware break/fix and data center support teams.
- Strong knowledge of Incident, Problem, and Change Management.
- Vendor management and contract negotiation experience.
- Experience managing budgets and operational performance.
- Strong leadership, communication, and stakeholder management skills.
- Data Center Operations, Hardware Break/Fix, IMAC, Smart Hands, Incident Management, Change Management, Vendor Management, SLA/KPI Management, Team Leadership, Budget Management, Compliance, and Risk Management.
- Financial Services
- Enterprise Data Centers
- Cloud or Colocation Providers
- Critical Infrastructure Environments
Skills
Required
- Data Center Operations
- Hardware Break/Fix
- IMAC
- Smart Hands
- Incident Management
- Change Management
- Vendor Management
- SLA/KPI Management
- Team Leadership
- Budget Management
- Compliance
- Risk Management
Benefits
- At LanceSoft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits -
- Four options of Medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
About LanceSoft, Inc.
LanceSoft is rated as one of the Largest and Fastest Growing staffing firms in the US by SIA. About LanceSoft LanceSoft’s mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.