Experienced Veterinary Receptionist - Acton, ON at Vetcor in CA-ON-Acton

Job description

• Are you passionate about providing outstanding client service and helping pets receive exceptional care? Black Creek Animal Hospital would love to meet you!
• We’re looking for an experienced Veterinary Receptionist to join our team of compassionate professionals dedicated to providing high-quality veterinary care. If you have killer client communication skills, phenomenal time management, and organizational skills you’re ready to show off, we can’t wait to see you in action.
• At Black Creek Animal Hospital, we believe exceptional patient care starts with a happy, healthy, and supported team. You’ll have opportunities to grow professionally while working in a positive clinic culture that encourages you to be—and care for—the exceptional person you are.
• At Black Creek Animal Hospital, we know that taking great care of pets means taking great care of the people who make that care possible. We’re proud to offer a positive environment where you can use your strengths, continue developing professionally, and be part of a compassionate team.
• If you’re an experienced Veterinary Receptionist with outstanding communication skills, serious organizational talent, and a passion for helping pets and their people, apply today. We can’t wait to meet you!

Responsibilities

• Create a welcoming, compassionate, and professional experience for clients and their pets
• Communicate clearly and effectively with clients in person and over the phone
• Schedule and coordinate appointments while helping the hospital day run smoothly
• Welcome clients and patients and assist with the check-in and checkout process
• Answer client questions and help pet owners navigate their veterinary care experience
• Maintain accurate client and patient information
• Process payments and support accurate client account management
• Use strong time-management and organizational skills to manage multiple priorities
• Communicate effectively with veterinarians, technicians, and fellow support team members
• Help maintain an organized and welcoming reception area
• Support hospital workflows and contribute to an efficient client experience
• Bring your ideas, strengths, and positive attitude to the team

Requirements

• Previous veterinary reception experience
• Exceptional client communication and customer service skills
• Strong time-management and organizational abilities
• Ability to prioritize responsibilities in a busy veterinary environment
• Professional, compassionate, and friendly communication style
• Strong attention to detail
• Dependability and a collaborative, team-first approach
• Commitment to creating positive experiences for clients and their pets
• Desire to continue learning and developing professionally
• Passion for supporting high-quality veterinary care

Skills

Required

• Previous veterinary reception experience
• Strong attention to detail

Benefits

• Financial Rewards that Grow with You: Flexible compensation that reflects your skill set and future performance, tuition support, and referral bonuses
• Wellness & Peace of Mind: Extended health care, vision and dental coverage, supplemental disability and life insurance, Sick Time / Paid Time Off, and valuable employee pet-care discounts
• Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Ten paid holidays, an Employee Assistance Program, a positive clinic culture, and scheduling that supports work-life balance
• A positive, compassionate clinic culture
• A team committed to high-quality veterinary care and exceptional client service
• Scheduling designed to support a healthy work-life balance
• Professional development and continuing education opportunities
• Quarterly team rewards and recognition
• Ten paid holidays
• Employee pet-care discounts
• A workplace that recognizes the connection between employee well-being and exceptional patient care
• A schedule that respects the importance of life outside of work
• Ten paid holidays
• Professional development and continuing education support
• Quarterly Team Rewards Bonus Program
• Employee discounts on veterinary services and products
• Free or discounted lab work for employee pets
• Pet food discounts
• Support for your well-being through an Employee Assistance Program
• A workplace where your individual strengths and professional growth are encouraged
• Financial Benefits
• A flexible approach to compensation that reflects your skill set and future performance
• Tuition Support Program
• Referral bonus program
• Wellness Benefits
• Extended Health Care, including vision and dental coverage
• Supplemental insurance, including disability and life insurance
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program
• Workplace Benefits
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Lifestyle Benefits
• Ten paid holidays
• Employee Assistance Program
• Scheduling designed to support a healthy work-life balance