Veterinary Receptionist - Kahului, HI at Vetcor in US-HI-Kahului

Job description

• Come to work in a place where you truly get to make a difference and change lives!
• At Home Animal Hospital is a busy, community-focused practice looking to add a full-time Veterinary Receptionist to our team. We’re seeking an outgoing, enthusiastic, and compassionate individual who loves animals and people alike — someone who greets every client (and pet!) with a warm smile and plenty of Aloha.
• If you thrive in a fast-paced environment, enjoy connecting with others, and want to be part of a fun, supportive team, we’d love to meet you!

Responsibilities

• Be the welcoming face and voice of our hospital — greeting clients in person, on the phone, and via text.
• Manage multiple phone lines and client communications efficiently and with empathy.
• Schedule appointments, process payments, and maintain accurate client and patient records using our practice management software.
• Collaborate closely with veterinarians and technicians to ensure smooth patient flow and excellent client experiences.
• Provide clear and compassionate client education about our services, preventive care, and follow-up recommendations.
• Handle retail transactions, assist with pet weight checks, and ensure the front desk and lobby stay welcoming and organized.
• Support your teammates — we all pitch in where needed to keep things running smoothly.
• Communicate with warmth, clarity, and confidence
• Support teammates and welcome learning (yours and theirs)

Requirements

• A genuine love for animals — and for the people who care for them.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• 1+ years of customer service experience (veterinary or medical preferred, but not required).
• Excellent organizational skills and attention to detail in a busy, multitasking environment.
• Comfort with computers, phones, and scheduling software.
• The ability to lift up to 30 pounds regularly and assist with weighing pets.
• A willingness to work one weekend day and contribute to a team that supports each other through every busy day.
• A spirit of integrity, compassion, and collaboration — because that’s what makes our team shine!

Skills

Required

• Genuine love for animals and people
• Friendly and professional demeanor
• Willingness to work one weekend day
• Integrity, compassion, and collaboration

Benefits

• 4-day work weeks with three full days off to rest, recharge, and live your best life outside of work.
• A positive, team-oriented environment that feels like ohana — because we treat each other like family.
• Beautiful island setting where you can share in the joy of caring for pets and their people.
• A genuine work-life balance that honors your time and energy.
• Mentorship, collaboration, and encouragement from a supportive leadership team.
• Opportunities to grow within a respected, busy veterinary practice.
• Leadership that listens and invests in your development
• Flexibility that supports real work–life balance
• A clinic culture that celebrates your unique awesomeness
• Mentoring, growth, and frequent “thanks” — plus coffee runs, ice-cream breaks, and lunch on us
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (30+ hours/wk)
• 529 Savings Plan
• Tuition Support Program (20+ hours/wk)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (20+ hours/wk)
• Supplemental insurance, including accident, critical illness, hospital, short-term and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (30+ hours/wk)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• State license reimbursement (20+ hours/wk)
• VTNE exam fee reimbursement (20+ hours/wk)
• Continuing education allowance
• Uniform allowance
• Six paid holidays (30+ hours/wk)
• Employee Assistance Program
• Employee discount program