Senior Business Process Analyst II at Silicon Labs in Singapore

Job description

• As a Business Process Analyst, you will improve supply-chain processes and decision making through data analysis, system expertise, and cross-functional collaboration. You will identify business and system gaps, translate needs into scalable solutions, and deliver actionable insights through dashboards and AI-enabled tools. Candidates with additional years of experience may be considered for a senior position.

Responsibilities

• Supply Chain & Manufacturing
• Partner with Operations stakeholders to document objectives, surface pain points, and map end-to-end process impacts across supply chain and manufacturing
• Implement and run an intake/prioritization framework for Operations requests aligned to defined business criteria
• Collaborate with system owners (SAP, enterprise data warehouse, and other enterprise platforms) to evaluate, streamline, and align business needs with system capabilities
• Advanced Planning System & Data Analytics
• Analyze and investigate planning system-related (o9) issues by tracing demand, supply, inventory, planning parameters, and master data to identify root causes and support timely resolution.
• Produce problem statements, root-cause analyses, functional requirements, process flows, user stories, acceptance criteria, and test scenarios for solution delivery.
• Design and maintain dashboards that provide management visibility into service, backlog, inventory, supply-demand balance, forecast, capacity, and planning exceptions.
• Build and maintain approved Custom GPTs for supply-chain analytics and user self-service; establish knowledge sources, prompts, test cases, accuracy checks, access boundaries, and release documentation.
• Present concise, decision-ready insights and recommended actions to Operations, Planning, Finance, and leadership.
• Request & Change Management
• Triage and prioritize the change/request backlog with requestors; clarify scope, acceptance criteria, and success metrics.
• Evaluate process and system impacts for major changes; plan sequencing and cutovers to minimize operational disruption.
• Drive cross-functional communication, risk/issue tracking, and status reporting through implementation.
• Partner with technical teams through design, UAT, deployment, and post-implementation validation.

Requirements

• Bachelor’s degree in Supply Chain, Industrial Engineering, Information Systems, or related field (or equivalent experience)
• At least 3 years in supply-chain planning, manufacturing operations, business analysis, or supply-chain digital transformation; semiconductor/fabless experience preferred
• Hands-on experience with o9 Solutions or a comparable advanced planning platform; SAP and enterprise data warehouse experience preferred.
• Demonstrated ability to perform root-cause analysis and convert ambiguous operational questions into implementable, testable requirements.
• Experience building or governing internal GenAI/Custom GPT solutions is required; familiarity with prompt design, knowledge grounding, evaluation, and responsible data handling.
• Ability to explain complex analytical findings clearly to both users and technical teams.

Skills

Required

• Data analysis
• System expertise
• Cross-functional collaboration
• Root-cause analysis
• Process mapping
• Requirement writing
• Dashboard design and maintenance
• Prompt design
• Knowledge grounding
• Evaluation
• Responsible data handling
• Communication of complex findings

Preferred

• SAP
• Enterprise data warehouse