UFC GYM Fitness Sales Manager at (ISSA) International Sports Sciences Association in IL-Morgan Park-60643

Job description

• The Fitness Sales Manager is responsible for ensuring a positive customer experience
• personally and through Coach’s supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training
• & Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and
• time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures.
• Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This
• position requires 7 day a week availability including both morning and nights.

Responsibilities

• 1) Sell and Conduct Private Training & Small Group Training with Members
• • Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for
• completing sales of staff when needed through the Turn-Over process.
• • Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.
• • Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.
• • Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout
• programs. Arrives on time, prepared and attentive for training appointments.
• • Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement
• booths, body fat tables, seminars, workshops, etc.
• • Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and
• Supplements.
• • Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager,
• Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
• administers company policies as they relate to the sales process.
• • Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and
• needs.
• • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• • Responsible for managing personal client scheduling and calendar coordination.
• • Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• • Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and
• needs.
• • Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• • Responsible for managing personal client scheduling and calendar coordination.
• • Oversaw the full scheduling lifecycle for individual client appointments.
• • Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly
• communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.
• Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the
• Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations
• and offer direction, motivation and guidance toward achieving personal and club goals.
• • Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching
• Department and signing a member up for training agreements and appointments. Mediates member issues and
• concerns in a timely and effective manner, elevating issues when appropriate.
• • Performs various administrative and housekeeping duties within assigned areas as needed.
• • Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk through
• daily.
• • Supervises coach sales activities. Reviews agreements and prepares daily paperwork.
• • Complies with operational procedures in the club and follows-up with compliance checks through the monitoring
• of club systems and employee performance.

Requirements

• • In depth knowledge of Personal Training techniques from assessment to program design, and sales.
• • Must be able to operate and adjust all Fitness equipment.
• • Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• • Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and
• positive attitude.
• • Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests,
• members and staff.
• • Understands and follows oral and written instructions. Communicates clearly and concisely.
• • Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates
• the ability to organize and prioritize multiple tasks.
• • Must be computer proficient, with basic skills in Microsoft Word and Excel.
• • Adhere to meal and rest break periods and must clock in and out for all shift times.
• • Minimum of one certification from organization recognized by UFC Gym
• • Current CPR/AED certification
• • High school diploma or GED.
• • Four-year degree in a related field recognized by UFC Gym (preferred).
• • Minimum 2 years of related experience.
• • Experience in management/employee relations preferred.

Skills

Required

• Strong customer service focus
• Strong organizational skills

Benefits

• Employee discounts
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Training & development
• Bonus based on performance for eligible employees
• Competitive salary
• Dental insurance for eligible employees
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance for eligible employees
• Wellness resources
• Compensation: $65,000.00 - $85,000.00 per year