Coordinator, Corporate Partnerships Operations at Chicago Blackhawks in Chicago, IL

Job description

• The Coordinator, Corporate Partnerships Operations will assist with successful delivery across all aspects of corporate partnership fulfillment and organization. This individual will use attention to detail and self-starting skills to support the entire Corporate Partnerships team with partnership fulfillment, partner and prospect hospitality coordination, and proof of performance support for recaps, case studies, activations, and renewals. A successful candidate will stand out from the crowd if they have great written and oral communication skills, an interest in partnership marketing, and a strong desire to be successful in corporate partnerships for a professional sports team.

Responsibilities

• Partnership & Account Support
• Support the Account Management team with day-to-day partnership fulfillment and execution, ensuring client and contractual commitments are delivered accurately and on time.
• Collaborate cross-functionally with internal teams, including Creative, Content, Broadcast, and United Center Operations, as well as external vendors, to execute partnership elements seamlessly.
• Manage photo request lists and track proof of performance for partner assets and deliverables.
• Maintain tracking documents, schedules, and fulfillment records to ensure partnership commitments are organized and executed effectively.
• Hospitality, Ticketing & Experiences
• Manage partner & prospect hospitality and ticketing logistics, including suites, banquet parties, group ticket allotments, partner season tickets, check-in, parking, and guest lists.
• Create and maintain charts for partner suites, banquet parties, VIP experiences, group tickets, and other hospitality needs.
• Coordinate partner VIP experiences, including penalty box experiences, on-ice anthem experiences, Zamboni entrances and rides, player bench seats, and head coach meet-and-greets.
• Partner with Levy to coordinate food and beverage ordering and hospitality needs for partner & prospect meetings and hospitality.
• Schedule and coordinate Blackhawks Ambassador appearances for partner banquet parties and other in-arena and out-of-arena events, including game days and non-game days.
• Activation, Fulfillment & Event Logistics
• Support the execution of in-market partnership activations and events, including transportation, parking, scoreboard messaging, signage, guest logistics, and on-site event support.
• Manage storage and inventory of partnership-related items, including gifts, giveaways, promotional materials, and other branded assets.
• Coordinate shipping and fulfillment of promotional giveaways, gifts, signed jerseys, and other items.
• Track promotional giveaway fulfillment and conduct outreach to contest and sweepstakes winners to coordinate prize delivery.
• Coordinate signage installation and placement across the United Center and Blackhawks Ice Center.
• Coordinate travel logistics for meetings, fly-away trips and out-of-market activations, including itineraries, accommodations, transportation, and on-site experiences.
• Provide on-site support for out-of-market activations and events, including occasional travel as required.
• Manage event logistics and special projects as assigned, adapting to changing priorities and supporting the broader partnership team as needed.

Requirements

• Bachelor's Degree completed
• 1 – 2+ years of relevant work experience (post-graduation)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM
• Working knowledge of Adobe Photoshop and/or Adobe Premiere Pro preferred, and/or basic AI tools; ability to learn and adapt to new technology and software
• Basic knowledge of partnership activation, sponsorship sales, and sports/entertainment marketing partnerships practices
• Excellent organizational, critical thinking, and problem-solving skills with a proactive, solution-oriented approach
• Strong interpersonal, oral, written, and presentation skills, with the ability to build and maintain productive, positive relationships
• Natural curiosity, creativity, and innovation
• Flexible and reliable team player who acts in the best interest of the department and the Company
• Ability to work nights, weekends, and holidays, as may be dictated by game and event schedule
• Demonstrates our organizational values: integrity, curiosity, empathy, collaboration, and originality

Skills

Required

• CRM
• Adobe Photoshop
• Adobe Premiere Pro
• Basic AI tools

Benefits

• Competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), employee assistance program (EAP), comprehensive PTO package, social events, volunteer opportunities, and learning and development. Employer-paid breakfast, lunch, parking, on-site gym and training classes, employee ticket program, and more.