Concierge, Hope Lodge - Overnight, Greenville, NC at American Cancer Society in Greenville, North Carolina
- Company: American Cancer Society
- Location: Greenville, North Carolina
- Posted: Sep 17, 2026
- Type: Part time
- Salary: $19.50 per hour, plus shift differential pay based on hours worked outside of the day shift
- Experience: 1+ years
- Visa sponsorship available
Overview
The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.
Job description
- The Night Lead oversees overnight lodge operations, ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.
Responsibilities
- Monitor and address guest needs during overnight hours (25%)
- Conduct security patrols and enforce safety protocols (20%)
- Respond to emergencies and coordinate with staff or emergency responders (20%)
- Complete nightly reports, reconcile check-in data, and manage room inventory (15%)
- Inspect guest rooms and public areas for cleanliness and readiness (10%)
- Launder linens and reset common areas for the next day (10%)
Requirements
- Minimum Degree Required: High School Diploma or Equivalent
- Additional education or training in hospitality management, security, or related field preferred.
- Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.
- Knowledge of security and emergency response procedures
- Ability to work independently during overnight hours
- Strong communication and problem-solving skills
- Ability to manage multiple tasks and maintain accurate records
- Proficiency in reservation systems and Microsoft Office Suite
Skills
Required
- Ability to work independently
- Ability to manage multiple tasks
- Reservation systems
- Microsoft Office Suite
Benefits
- ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
- The pay rate for this role is $19.50 per hour, plus shift differential pay based on hours worked outside of the day shift.
- 10% — Monday through Friday for hours worked after 6:00 p.m.
- 15% — Saturday and Sunday for hours worked on weekends
- 20% — For hours worked between 12:00 a.m. and 5:30 a.m.
About American Cancer Society
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.