Automotive Service Advisor at Amato Automotive Group in WI-Milwuakee-53202

Job description

• Amato Chrysler/Dodge/Jeep/Ram is seeking a friendly, motivated, and customer-focused Express Lube Advisor to join our service team. In this role, you will be the first point of contact for customers visiting our express service lane. You’ll help identify their service needs, communicate maintenance recommendations, and ensure a smooth, efficient service experience. This person will need a positive attitude and exceptional customer service skills, dealership service experience is required. This position's working hours are Tuesday through Saturday and offers excellent compensation. $1000 sign on bonus for experienced advisor!

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Prompt follow up
• Monitor the progress of each vehicle and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Requirements

• Must be a top performer willing to go above and beyond for customers
• Outstanding in sales and follow through
• Must have at least 1 year experience in automobile service write ups
• Self-motivated, organized and driven to succeed
• Must possess valid driver's license

Skills

Required

• positive attitude
• exceptional customer service skills
• outstanding in sales and follow through
• valid driver's license

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Medical, Dental, and Vision
• 401K with Match
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Family vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Dental, vision, life insurance, short term disability, and accident insurance
• Employee discounts on parts, service and vehicle purchases
• 401K with a match (after one year of service)
• 50% company match up to a maximum of 3% of employee contribution
• 6 paid holidays for hourly employees
• Paid sick days for salary employees
• PTO Days
• 5 PTO days after one year of full time service, 10 PTO days after two years of full time service, and 15 PTO days after five years of full time service
• Medical insurance for eligible employees beginning the first day of the month after 30 days of employment
• Employer helps contribute to monthly premiums. We currently have two health plans available through United Healthcare: Tax advantage high deductible healthcare plan and Primary Advantage healthcare plan
• Compensation: $45,000.00 - $60,000.00 per year