Inside Sales Representative/Great Opportunity!! at Waste Pro USA in Clarksville, TN

Job description

• The Inside Sales Representative provides for the short and long term growth of WP revenues through providing over the phone customer service and sales support.

Responsibilities

• 1. Understands business needs and expectations of the customers and provides relevant solutions
• 3. Analyzes and understands the choices and capacities of the customer and suggest suitable products
• 4. Call prospective customers, explain details of the different products and services offered and initiate the sale
• 7. Uses Tower system to gather information, provides information, and/or update customer records.
• 8. Completes cross training with other departments to include Operations, Sales, and Billing.
• 9. Records details of sales transactions and submit reports to Sales Manager
• 10. Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information. Communicates concise and accurate information.
• 11. Provides customer retention by providing high level customer service and offering alternatives to cancellation request.
• 12. Serves as the customer's advocate by solving problems on the customer's behalf and by engaging the right department and people within Waste Pro.
• 13. Supports other service lines when required.

Requirements

• * Education: AS degree preferred .Related work experience can be substituted for educational requirements.
• * 1+ years of progressive sales experience.
• * Demonstrated ability to apply consultative and solutions based selling skills.
• * Experience with sales generation, customer interaction, presentation, client interaction, negotiation, account management, forecasting, pricing, and sales closure.
• * Superior written and oral communication skills combined with above average organization, interpersonal, listening, presentation and problem solving skills.
• * Professional demeanor and ability to function with the utmost honesty and integrity.
• * Proficiency in using array of software packages, including MS Outlook, Word, PPT and Excel.
• * Organized and intellectually able to eliminate sales obstacles through creative and adaptive approaches.
• * High degree of autonomy, yet team oriented with ability to work cross functionally within dynamic environment.
• * Ability to handle a heavy volume of calls in a professional and efficient manner,
• * Ability to multi task.
• * Ability to react well under pressure and treat others with respect
• * Ability to Prioritize and plan work activities
• * Ability to adapt and deal with frequent changes in the work environment, manage difficult or emotional customer situations and respond promptly to service.

Skills

Required

• Sales generation
• Customer interaction
• Presentation
• Client interaction
• Negotiation
• Account management
• Forecasting
• Pricing
• Sales closure
• Organization
• Interpersonal skills
• Listening