Support Services/Front Desk Specialist - Brain Injury Services at Hilltop Community Resources in Grand Junction, CO

Job description

• The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing administrative support and assistance to the residents, staff, and visitors of the Bacon Campus/Life Adjustment Program. Responsible for coordination of resources (transportation, office supplies, program supplies, resident supplies) with accuracy and efficiency.

Responsibilities

• Build the LAP transportation schedule in accordance with the transportation policy and process.
• Greet & direct phone/walk in traffic at the front desk for the Bacon Campus including visitors to LAP, vendors, meeting attendees, clients and others in a professional, helpful and courteous manner.
• Provide Concierge services (client cigarettes, ride requests, money requests, etc.) to residents.
• Maintain resident documentation on-site and electronically in the electronic medical records system (EMR).
• Generate purchasing documents for program purchasing weekly and as needed.
• Order office and program supplies in-store or online to maintain adequate inventory.
• Responsible for daily entry of Work Orders into maintenance system and clarify requests as needed.
• Provide administrative support to Bacon Campus for copy projects, maintenance work orders, mail, paychecks, etc.
• Maintain program information sources.

Requirements

• More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.
• High school or equivalent preferred, plus one year of related experience, or two years of work experience. Must be at least 21 years of age.
• Valid Colorado Driver’s License (required)
• Hilltop Driver Training (preferred)
• Skills
• Required
• Critical Thinking
• Expert
• Fluent in Speaking English
• Expert
• Fluent in Reading English
• Expert
• Fluent in Writing English
• Expert
• Microsoft Excel
• Expert
• Leadership
• Expert
• Microsoft Word
• Expert
• Education
• High School or better.
• Experience
• Required
• High school or equivalent preferred, plus one year of related experience, or two years of work experience. Must be at least 21 years of age.
• Licenses & Certifications
• Required
• Crisis Prevention Trng
• CPR/First Aid
• Driver License
• Proof of Auto Insurance

Skills

Required

• Critical Thinking
• Fluent in Speaking English
• Fluent in Reading English
• Fluent in Writing English
• Microsoft Excel
• Leadership
• Microsoft Word

Preferred

• CPR Certificate/First Aid Certificate
• De-Escalation Training
• Hilltop Driver Training

Benefits

• Competitive Pay and Benefits
• The starting wage range for this role is $18.35 to $19.27 per hour.
• Check out our full benefits package here: Hilltop Community Resources Benefits Guide
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is full-time, Mon - Thurs 8:30am-5pm and Saturdays from 8:00 am - 4:30 pm.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment
• Meaningful work that makes a positive impact in the community and lives of others