Regional Service Growth/Partnership Manager at Mosaic in Urbandale, IA

Job description

• State Service Development Manager – Central Iowa
• Organization: Mosaic
• Reports To: State Operations Director
• Status: Full-Time, Exempt - M-F business hours
• Location: Central Iowa
• Are you a natural relationship-builder, strategic thinker, and compassionate leader? We are seeking a State Service Development Manager in Central Iowa to spearhead strategic growth initiatives, build vibrant community partnerships, and expand our trans-formative service lines. Working alongside the State Operations Director and local operational leaders, you will serve as a key growth catalyst and regulatory expert, driving innovation and leading a high-performing team.

Responsibilities

• Drive Business & Market Growth: Conduct market analysis, monitor industry trends, and expand existing service lines to build a robust pipeline of referral partners.
• Lead & Mentor Teams: Oversee hiring, training, supervision, and ongoing professional development of direct reports to maximize employee engagement and drive success.
• Serve as an Ambassador & Partner: Build strong, trust-based relationships with community referral sources, industry organizations, and local community leaders across Central Iowa.
• Regulatory Subject Matter Expertise: Serve as an internal and external advisor on Iowa service models, regulatory requirements, and policy frameworks.
• Collaborative Strategy: Partner with cross-functional leadership teams to align business development initiatives with overall organizational goals.
• Community Engagement: Travel regularly across the region to network, attend key industry events, and elevate Mosaic's reach.

Requirements

• What We Are Looking For
• Education & Experience: Bachelor’s degree in a related field (or equivalent combination of education and experience).
• Management Track Record: Minimum of 3 years in a related service/business development role, including at least 1 year of direct leadership/management experience.
• Exceptional interpersonal, public speaking, and written communication skills.
• Demonstrated ability to navigate state regulations and complex service models.
• Strong project management, organization, and problem-solving abilities.
• Flexibility for regular regional travel.
• Leadership Excellence: A strong commitment to Mosaic’s 7 Essential Practices of Leadership and ethical stewardship of resources.

Skills

Required

• Flexibility for regular regional travel.

Benefits

• Purpose-Driven Work: Every initiative you lead directly enriches the lives of people in your community.
• Empowerment & Culture: A collaborative, inclusive atmosphere that values continuous development, strategic innovation, and personal growth.
• At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
• Robust Benefits: Comprehensive medical, dental, and vision insurance packages.
• Retirement: 403b plan for future planning.
• Work-Life Balance: Generous paid time off which gives you the opportunity to have a work/life balance.
• Real Purpose: The unique opportunity to bring your project management, human services expertise to an organization that changes lives every single day.