Business Development Manager at United Network for Organ Sharing (UNOS) in Richmond, VA 23219

Job description

• Overview
• The Business Development Manager is responsible for the end-to-end process of identifying, qualifying, and pursuing sales opportunities within assigned business lines. This role is ideal for someone passionate about healthcare innovation and eager to push themselves and grow in a dynamic environment.

Responsibilities

• Exhibitor and sponsorship opportunities for UNOS-hosted events, such as our annual Transplant Management Forum.
• UNOS software-as-a-service (Saas) products.
• Bespoke research and consulting contracts.
• Maintain a robust pipeline of prospective clients and track progress toward sales targets.
• Maintain all necessary information and documentation within a customer relationship management platform to provide accurate and up-to-date reports on sales activities.
• Partner closely with the CGO and Business Development Lead to execute growth strategies across priority business lines, translating strategic direction into actionable sales plans and outreach activities.
• Coordinate cross-functionally with Research, Product, Legal, Finance, and Operations to support deal structuring, pricing inputs, approvals, and contract execution in alignment with UNOS policies.
• Support development and refinement of sales materials, proposals, and pitch content to ensure consistent messaging, value articulation, and organizational brand alignment.
• Monitor market trends, client feedback, and competitive activity to inform opportunity identification, pipeline prioritization, and continuous improvement of sales approaches.
• Represent UNOS professionally in external meetings, conferences, and industry engagements, strengthening relationships and advancing organizational credibility.
• As needed, collaborate with internal stakeholders and clients to draft initial scopes of work, ensuring project objectives, deliverables, timelines, and responsibilities are clearly defined and aligned with organizational standards
• Support the Business Development Lead as needed

Requirements

• A minimum of 5 years of experience in sales
• This role will primarily be responsible for new sales, but experience with account management and building client relationships to generate upsell opportunities will be crucial for success.
• Proactive learner with an inquisitive mindset and the ability to quickly grasp new ideas and technologies.
• Proven ability to understand and promote a wide range of solutions to meet varied client needs.
• Strong pipeline discipline, including forecasting accuracy, prioritization, and follow-through against defined targets.
• Ability to navigate complex, mission-driven organizations and translate client needs into commercially viable solutions.
• Comfort working within approval-driven environments (pricing, legal, contracting) while maintaining deal momentum.
• High organizational and documentation rigor, including consistent CRM usage and attention to detail across opportunities.
• Ability to balance autonomy with direction - taking initiative while staying aligned to Business Development Lead priorities.
• Sound judgment in assessing opportunity viability, timing, and organizational fit before advancing deals.
• Self-starter with a proactive approach to sales and client engagement.
• Ability to generate creative ideas for business partnerships and growth opportunities.
• Strong written and verbal communication and relationship-building skills.
• Comfortable working in a fast-paced, evolving environment.
• Able to work with minimal supervision and as an individual contributor in a cross-functional team
• Able to work well under occasionally demanding, high-pressure situations, able to prioritize when faced with multiple action items
• 4-year degree in Business, Healthcare Administration, or related field of study, or an equivalent level of professional experience is required.
• Familiarity with donation and transplantation
• Experience in the healthcare industry
• Experience selling software-as-a-service (SaaS) products, professional services, or event sponsorships
• Demonstrated ability to manage multiple opportunities concurrently with strong attention to timelines, dependencies, and follow-through.
• Comfort engaging with a range of stakeholders, from technical contributors to senior decision-makers, adapting messaging as needed.
• Experience supporting or selling multi-product or mixed-offering portfolios (e.g., software, services, events, partnerships).

Skills

Preferred

• Experience in the healthcare industry

Benefits

• $77,573.00 - $103,431.00 Salary