Senior Manager, People Operations at Thuma in San Francisco, California

Job description

• Thuma is looking for a Senior Manager, People Operations to make an already strong People foundation exceptional. You’ll be at the center of how our people and business operate, owning the systems, data, programs, and processes that power the employee experience. This is a high-impact role for someone who loves making things simpler, smarter, and more scalable, and who is excited to use technology and AI to build what’s next.

Responsibilities

• Expand and elevate Thuma’s People Operations foundation, simplifying systems and processes while creating thoughtful employee experiences that help our people and business operate at their best.
• Own Rippling end to end: configuration, integrations, permissions, and approvals, and act as our internal super user and go-to for troubleshooting and training.
• Build out new Rippling modules over time, including ATS and headcount planning.
• Own performance review cycles and reimagine how we do feedback, building tools that make it natural for managers and employees.
• Partner with payroll on expansion compliance and audits.
• Develop compensation guidance, leveling tools and job structures based on business needs.
• Generate market compensation data reports and job pricing.
• Administer leaves of absence and renewals, and onboarding paperwork and workflows, with an eye for accuracy and a smooth experience for the employee.
• Own our intranet content and internal People communications, keeping employees informed and making it easy to find answers.
• Own data hygiene across our HRIS, auditing regularly and building processes that catch errors before they happen.
• Manage I-9, E-Verify, and immigration compliance, open enrollment, and benefits administration, including holding vendors to real results.
• Build reporting that gives leadership a clear view into people metrics.
• Use AI and automation to simplify manual work across people operations, talent, and technology, and free up time for higher-value work.
• Partner with Finance, Legal, and Payroll to keep processes and data aligned across systems.

Requirements

• 7+ years of experience across people operations, HRIS, 3+ years of management.
• Experience implementing new systems and processes that have high high impact and adoption.
• Deep hands-on experience owning an HRIS (Rippling strongly preferred).
• Obsessive about data hygiene and accuracy.
• A true generalist across benefits, compliance, immigration, performance management, and LOA administration, 401k.
• Comfortable having hard conversations with vendors and holding them accountable.
• Outstanding communicator, especially in writing, able to make complex processes clear to employees and leadership alike.
• Strong follow-through, someone who closes the loop on every commitment and doesn't let things slip.
• Genuine interest in using AI tools to improve people operations, talent, and technology workflows.

Skills

Required

• People operations
• HRIS ownership
• Rippling (strongly preferred)
• Data hygiene and accuracy
• Benefits administration
• Compliance
• Immigration
• Performance management
• LOA administration
• 401k
• Vendor management
• Communication (written)

Preferred

• Rippling

Benefits

• 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
• Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
• Equity: Participation in employee stock option plan.
• Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility—flexible hours, flexible PTO, and a culture that supports both focus and balance.
• Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
• Employee Discount**: 40% off almost all Thuma products.
• Cell Phone Stipend: $100 per month to support work-related phone use.
• Commute Reimbursement: Up to $150 per month for commuting to our office.
• Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
• ** Some exclusions may apply
• * Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.
• $150,000 - $165,000 a year
• Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
• Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.