Social & Content Senior Account Executive - Burson at Burson in London, England, United Kingdom

Job description

• This role sits within Burson’s Corporate and Public Affairs team. As a Senior Account Executive, Social & Content, you will play an important role in the day-to-day delivery of social media activity for a number of high profile brands.
• Working as part of a global team, you will support client relationships, coordinate multiple workstreams and help deliver high-quality, social-first content across LinkedIn, Facebook and X, with opportunities to work across Instagram and TikTok. We are looking for someone with strong agency experience, excellent organisational and communication skills, and a proactive approach to client and project management.

Responsibilities

• Take day-to-day ownership of assigned client workstreams, managing timelines, deliverables, approvals and next steps from brief through to delivery.
• Build day-to-day client relationships, supporting meetings, preparing agendas and action points, and keeping clients updated on progress.
• Coordinate content development across internal teams, including design, editing, creative and social specialists.
• Contribute to content planning, editorial calendars and the development of new, platform-relevant ideas.
• Write, edit and proofread social media copy, content briefs, presentation materials and client communications.
• Develop recommendations for assets, formats, messaging and content structure across LinkedIn, Facebook, X and other relevant platforms.
• Maintain WIPs, project trackers, content calendars and status updates, ensuring activity remains organised and on schedule.
• Monitor social media platforms, cultural trends and best practice, bringing proactive ideas and insights to the team and clients.
• Support the creation of social media performance reports, helping translate data into clear recommendations and actions.
• Support the activation of paid campaigns across social channels, including campaign set-up, management and the development of paid content.
• Work collaboratively with colleagues across the global team and contribute to a positive, supportive team environment.
• Support more junior team members and contribute to knowledge-sharing across the account.
• Contribute to new business, brainstorming and wider agency initiatives where appropriate.

Requirements

• Experience developing or delivering social media content for LinkedIn and Facebook, with knowledge of Instagram, X and TikTok.
• A strong understanding of social media platforms, content formats, trends and best practice.
• Previous experience working in an agency environment within communications, PR, social media, digital or content.
• Experience managing day-to-day client relationships and coordinating multiple projects or workstreams.
• Strong copywriting, editing and proofreading skills, with excellent attention to detail.
• Strong project management and organisational skills, with the ability to manage competing priorities and deadlines.
• Experience creating client materials, including presentations, status reports, content calendars and performance reports.
• Familiarity with social media and content tools such as Sprout Social, Sprinklr, Canva and CapCut.
• An understanding of paid social campaign activation, including campaign set-up, management and content development.
• A proactive, collaborative and solutions-focused approach to client work.
• The confidence to communicate clearly with clients and colleagues at all levels.

Skills

Required

• Knowledge of Instagram, X and TikTok
• Client relationship management
• Project coordination
• Copywriting, editing and proofreading
• Attention to detail

Benefits

• Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.
• At Burson, we’re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.
• We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.