Hospice Sales & Business Development Lead at Cabrillo Hospice in Riverside, CA

Job description

• Cabrillo Hospice – Inland Empire
• Must be willing to travel throughout Riverside County.
• The Hospice Account Executive plays a critical role in managing and strengthening relationships with referral partners while ensuring continuity of care for patients transitioning into hospice services. This role focuses on account management, education, care coordination, and collaboration with internal clinical teams—not sales quotas.

Responsibilities

• Relationship & Account Management
• Develop, manage, and maintain strong relationships with assigned referral partners, including hospitals, physicians, skilled nursing facilities, assisted living communities, and other healthcare providers.
• Serve as the primary point of contact for referral sources, ensuring consistent communication and responsiveness.
• Care Coordination
• Collaborate closely with discharge planners, case managers, social workers, and clinical teams to ensure smooth and timely patient transitions into hospice care.
• Monitor referral processes to ensure patient needs, expectations, and care plans are clearly understood and met.
• Education & Support
• Provide ongoing education to referral partners regarding hospice eligibility, services, benefits, and care coordination processes.
• Support referral sources by addressing questions, concerns, and operational challenges related to hospice services.
• Internal Collaboration
• Work alongside the interdisciplinary hospice team to align patient care goals, improve referral workflows, and enhance service delivery.
• Participate in team meetings, care coordination discussions, and performance reviews.
• Quality & Relationship Improvement
• Identify opportunities to improve communication, service delivery, and partner satisfaction.
• Address issues promptly and professionally to maintain trust and long-term partnerships.
• Community Representation
• Represent Cabrillo Hospice at community meetings, healthcare events, and professional gatherings as a trusted clinical and operational resource.

Requirements

• Experience in hospice, home health, or healthcare account management strongly preferred.
• Solid understanding of hospice philosophy, eligibility criteria, and interdisciplinary care.
• Minimum of two (2) years of experience working with physicians, hospitals, insurance providers, skilled nursing facilities, or other healthcare partners.
• Strong communication, presentation, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple accounts and priorities.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Valid driver’s license and reliable transportation.

Skills

Required

• Communication
• Presentation
• Relationship-building
• Organizational
• Independence
• Collaboration

Benefits

• Meaningful Impact: Be part of a mission-driven organization making a difference in patients’ and families’ lives.
• Collaborative Environment: Work closely with clinical leaders and care teams who value communication and teamwork.
• Professional Growth: Participate in interdisciplinary meetings and ongoing learning opportunities.
• Respect & Support: Join a hospice that values integrity, compassion, and professional excellence.
• $90,000 - $110,000 USD