Customer Service Representative at Opus in Annapolis, MD
- Company: Opus
- Location: Annapolis, MD
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $16.50/hr
Overview
Location: Annapolis, MD Job Type: Full Time/Non-Exempt Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehi…
Job description
- Location: Annapolis, MD
- Job Type: Full Time/Non-Exempt
- Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match
- Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results.
Responsibilities
- Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
- Guide motorists through waiver process and extension requests.
- Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations.
- Perform emission tests when needed.
- Creating a clean and professional environment to keep our station clean and welcoming.
- Other duties as assigned.
Requirements
- High school diploma or equivalent
- Completion of certification training program for customer service/emissions testing
- Friendly, professional communication skills
- Strong organizational skills and attention to detail
- Comfortable standing for long periods (up to 90% of the shift)
- Automotive knowledge and/or customer service experience is a plus
Benefits
- $16.50 - $16.50