Dept. Lead Warehouse Operations - Orlando at Encore in Orlando, FL

Job description

• The Department Lead Warehouse Operations is responsible for facilitating & leading all equipment handling & logistics within a specific production warehouse department to include storing, picking, staging, & loading / unloading trucks. This position will support shop-prep for production events, equipment transportation, scanning, tracking, and other warehouse functions and be responsible for performing & overseeing basic equipment quality control (QC) processes and departmental physical inventory. The Department Lead will supervise and direct team members as allocated to support shop preparations for events, and will report to the Supervisor, Manager or Director of Warehouse Operations.

Responsibilities

• • Direct teams to organize shop-prep for outbound orders within a specified department
• • Act as the systems mater expert (SME) for a specific department within the warehouse structure
• • In conjunction with warehouse leadership, assist PMO in pre-event shop-prep of production orders
• • Direct teams that sort, scan, and perform QC on incoming equipment within the assigned department
• • Direct teams that perform and support all Quality Control processes and procedures.
• • Re-shelf equipment after gear is sorted and QC process completed.
• • Utilize Navigator software to manage pick lists and track equipment orders.
• • Perform annual physical inventory of equipment.
• • Maintain accurate inventory status conditions for the assigned department
• • Direct teams that load and unload equipment from vans, trucks, and tractor-trailers.
• • Assist with equipment deliveries or on show site as directed.
• • Prepare and process shipments to ship small parcel, LTL and via internal fleet.
• • Ability to operate industrial powered forklifts including (i.e., Sit-down, reach, stock picker and powered pallet jack).
• • Perform daily checklists on forklifts and other equipment within the warehouse.
• • Participate in safety team initiatives.
• • Clean and maintain a safe work area.
• • Maintain equipment as necessary.
• • Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments.
• • Maintain a working knowledge of equipment.
• • Supervise and direct team members as assigned by task.
• • Understands company processes and all systems used to manage warehouse functions, follows procedures, and completes systems entry and paperwork accurately.
• • Interact with other staff, internal customers, and outside vendors. Manage Navigator picklists & order entry, as necessary.

Requirements

• • High School diploma/GED
• • 4 to 5 years’ experience in warehouse environment
• • Ability to lift over 50 lbs. independently.
• • Ability to follow written and verbal instructions.
• • Strong communication skills with other team members, site leadership team and internal and external customers.
• • Organizational skills with an attention to detail and accuracy.
• • Ability to multi-task while working in a fast-paced environment.
• • Basic computer skills with an emphasis on Microsoft Office
• • Experience using an RF based WMS system (preferred)
• • Experience operating industrial forklift equipment.

Skills

Required

• Strong communication skills
• Organizational skills
• Attention to detail
• Ability to multi-task
• Hospitality
• Ownership
• Demonstrates Self-Awareness
• Ensures Accountability
• Decision Quality
• Manages Complexity
• Collaborates
• Navigator software