Field Tech Analyst at NTT DATA, Inc. in Hyderabad, IN-TG, India
- Company: NTT DATA, Inc.
- Location: Hyderabad, IN-TG, India
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 4+ years
Overview
The Field Tech Analyst at NTT DATA in Hyderabad is responsible for delivering onsite IT support, asset management, and device lifecycle management for client devices and technologies. The role involves providing turnkey IT solutions, mobile and conference room device support, and ensuring business-a…
Job description
- The Field Tech Analyst at NTT DATA in Hyderabad is responsible for delivering onsite IT support, asset management, and device lifecycle management for client devices and technologies. The role involves providing turnkey IT solutions, mobile and conference room device support, and ensuring business-as-usual needs are met. Candidates should have experience in L2 IT support, asset management, and ticket management to meet SLA and NPS requirements. The position requires strong client interaction skills and the ability to manage device refreshes and mobility devices. The role is suited for individuals with a background in IT support, asset management, and a client-oriented mindset. Specific qualifications, certifications, or years of experience are not detailed in the job description.
- We are currently seeking a Field Tech Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN).
Responsibilities
- What is the nature of the position and its services provided to the client?
- 360 IT Support APP and hardware
- Asset Management
- Conference room and technologies support
- Mobility device support
- Ad hoc project support
- (Role Importance and Details)
- What are the key client solutions this position provides?
- General Duties and Tasks (Basic Required Qualifications)
- 1. L2 Onsite IT support presence covering Multiple technologies and solutions
- 2. Asset Management and managing device lifecycle including disposal and return to vendor
- 3. Liaise and work closely with client to ensure BAU needs are met
- 4. Ticket Management to ensure SLA and NPS requirements are achieved
- 6. Conference room support including devices and technologies
Requirements
- L2 Onsite IT support presence covering Multiple technologies and solutions
- Asset Management and managing device lifecycle including disposal and return to vendor
- Liaise and work closely with client to ensure BAU needs are met
- Ticket Management to ensure SLA and NPS requirements are achieved
- Asset and mobile devices refresh
- Conference room support including devices and technologies
Skills
Required
- L2 IT support
- Asset management
- Ticket management
- Client interaction
- Device lifecycle management
- Mobility device support
- Conference room support
About NTT DATA, Inc.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.