Front Desk Agent at Vail Resorts in Beaver Creek, CO, US
- Company: Vail Resorts
- Location: Beaver Creek, CO, US
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $12.14/hr - $16.04/hr
Overview
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Job description
- Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
- With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
- Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
- As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.
Responsibilities
- Work face to face with customers
- Check guests in and out
- Answer phones
- Handle all customer needs
- Always maintain a professional appearance and demeanor
- Help resolve discrepancies with guest bills
- Other duties as assigned
Requirements
- Must be able to communicate fluently in English
- Friendly, strong people skills
- Somewhat strong computer skills
Skills
Required
- Fluent English communication
- Friendly, strong people skills
- Somewhat strong computer skills
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
- The expected pay range is $12.14/hr - $16.04/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.