Payroll Coordinator at 13th Floor Haunted Houses in Long Beach, CA 90802

Job description

• Event Payroll & Timekeeping Coordinator – Seasonal
• Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.
• Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Responsibilities

• As our Seasonal Event Payroll & Timekeeping Coordinator, you're the person every staff member counts on to make sure their time is recorded accurately and their questions get answered. You'll serve as the frontline resource for all timekeeping activity on-site—keeping records clean, exceptions resolved, and the payroll pipeline running smoothly from first shift to final night.
• Timecard Management
• Review, audit, and approve employee timecards on a daily and weekly basis, ensuring accuracy across all departments
• Identify and resolve missed punches, clock-in/clock-out discrepancies, and unapproved overtime before payroll deadlines
• Track and flag California meal period and rest break compliance, escalating penalty situations to the General Manager promptly
• Maintain organized, up-to-date timekeeping records for all seasonal staff throughout the event run
• Process timecard corrections and adjustments in coordination with department managers and HR
• Staff Communication & Support
• Serve as the primary point of contact for all staff questions related to timecards, pay periods, and payroll schedules
• Communicate clearly and professionally with employees at all levels—from frontline staff to department managers—regarding timekeeping policies and procedures
• Proactively notify staff of deadlines, corrections needed, and payroll processing timelines
• Conduct brief onboarding orientations for new hires covering clock-in procedures, break requirements, and how to submit timecard corrections
• Partner with department managers to ensure consistent enforcement of timekeeping policies across all teams
• Payroll Coordination
• Liaise with the corporate payroll team to submit accurate, complete timekeeping data by all required deadlines
• Assist with onboarding data entry and ensure all new hires are correctly set up in the timekeeping system before their first shift
• Track and reconcile final timecards during strike and post-season closeout
• Maintain confidentiality of all employee pay and timekeeping records at all times
• Reporting & Documentation
• Generate daily and weekly timekeeping reports for the General Manager and HR
• Document recurring issues, policy violations, and exception patterns, escalating where appropriate
• Support post-season payroll audits and recordkeeping as directed by corporate HR

Requirements

• What You Bring
• 2+ years of experience in payroll administration, timekeeping coordination, or HR support—event, hospitality, or entertainment industry experience a strong plus
• Working knowledge of timekeeping and payroll platforms; experience with Paycom, ADP, or similar systems preferred
• Solid understanding of California wage and hour law including meal periods, rest breaks, and overtime requirements
• Exceptional attention to detail and accuracy—especially when working against tight payroll deadlines
• Strong written and verbal communication skills with the ability to explain payroll processes clearly to frontline employees
• Highly organized, discreet, and able to manage sensitive employee information with professionalism
• Comfortable working in a fast-paced, high-volume seasonal environment with shifting priorities
• Availability for daytime hours with occasional evening support during peak operational periods
• Must be 18 years of age or older

Skills

Required

• Payroll administration
• Timekeeping coordination
• HR support
• Attention to detail
• Written and verbal communication
• Organizational skills
• Discretion
• Ability to manage sensitive information
• Comfortable in fast-paced environment

Benefits

• Hourly Rate: $19,500 paid out biweekly
• Employment Type: Seasonal/Temporary
• Expected Season Duration: Mid August– Late November 2026
• Work Schedule: Evenings, weekends, and holidays required during operational season
• This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.
• Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.
• Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.