Technical Architect (ServiceNow) at Clarivate in R271- Noida
- Company: Clarivate
- Location: R271- Noida
- Posted: Sep 17, 2026
- Type: Full-time
- Experience: 12+ years
- Visa sponsorship available
Overview
We are looking for a ServiceNow Technical Architect who is passionate about designing and delivering enterprise-scale ServiceNow solutions that drive operational efficiency, platform scalability, and business transformation. This role will provide technical leadership across architecture, integratio…
Job description
- We are looking for a ServiceNow Technical Architect who is passionate about designing and delivering enterprise-scale ServiceNow solutions that drive operational efficiency, platform scalability, and business transformation. This role will provide technical leadership across architecture, integrations, automation, and platform engineering while partnering with business and technology stakeholders to deliver secure, scalable, and upgrade-safe solutions.
Responsibilities
- Define and drive the ServiceNow architecture roadmap, technical standards, governance framework, and platform strategy.
- Lead solution design, architecture reviews, and technical decision-making to ensure scalable, secure, and upgrade-safe implementations.
- Provide architectural leadership across CMDB, Discovery, ITSM, ITOM, integrations, automation, and platform engineering initiatives.
- Collaborate with Enterprise Architects, Product Owners, Business Stakeholders, and Delivery Teams to align technology solutions with business objectives.
- Mentor engineering teams, promote best practices, and identify opportunities to optimize platform performance, governance, and operational efficiency.
Requirements
- 12+ years of overall IT experience with 10+ years of ServiceNow expertise and at least 3 years in a ServiceNow Architect role.
- Strong experience designing and implementing enterprise-scale ServiceNow solutions, including architecture, governance, and technical strategy.
- Deep expertise in CMDB, ServiceNow Discovery, ITSM, and ITOM, including data quality, CI relationships, integrations, and infrastructure discovery.
- Hands-on experience with Integration Hub, Flow Designer, REST/SOAP APIs, MID Servers, Service Graph Connectors, and enterprise integrations.
- Excellent stakeholder management, communication, problem-solving, leadership, and mentoring skills, with the ability to influence technical decisions.
- Experience with Hardware Asset Management (HAM) and Software Asset Management (SAM) modules.
- Exposure to Now Assist and AI-powered ServiceNow capabilities.
- ServiceNow Certified Technical Architect (CTA) certification or equivalent advanced ServiceNow certifications.
- Experience supporting large-scale digital transformation, cloud, or infrastructure modernization programs.
- Experience working in global, cross-functional, and distributed teams within complex enterprise environments.
Skills
Required
- ServiceNow
- CMDB
- ServiceNow Discovery
- ITSM
- ITOM
- Integration Hub
- Flow Designer
- REST/SOAP APIs
- MID Servers
- Service Graph Connectors
- Enterprise integrations
- Stakeholder management
Preferred
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- Now Assist
- AI-powered ServiceNow capabilities
- Advanced ServiceNow certifications
About Clarivate
Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.