Manager: Dispatch - Mountain Operations at Vail Resorts in Park City, UT, US

Job description

• Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
• With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
• Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
• Directs Day-to-Day work within Dispatch, including Security, Patrol, Lift Maintenance, Parking and Transportation, and all other Mtn Depts including snow reporting, and on-mountain night events function; organizes and delegates workload. Enforces policies, procedures and guidelines. Provides training and guidance to staff. Performs all tasks for which the work group is responsible, including a full range of dispatch work. Controls the schedule, payroll and radio inventory.

Responsibilities

• Accountable for resort communication objectives and initiatives.
• Create and manage departmental goals, including budgets, capital projects, employee development, and other operational goals.
• Build positive relationships with key stakeholders across the entire resort operations ecosystem
• Provide real time reporting, communication, direction, and procedural support in day to day operations.
• Manage record keeping for operational needs; including Lift, Terrain, Event related, Guest related, and other operational reporting.
• Maintain and budget for on mountain communication infrastructure.

Requirements

• High school education or equivalent, plus previous clerical experience or dispatch experience or a combination of education and experience from which comparable knowledge and skills are acquired
• Organizational and administrative experience, or a combination of education and experience from which comparable knowledge and skills are acquired
• Strong typing and clerical skills
• Strong verbal and written communication skills
• Ability to make decisions quickly and calmly in emergency situations
• Prior Mountain Operations Experience
• Strong Microsoft Office skills

Skills

Required

• Strong typing and clerical skills
• Strong Microsoft Office skills

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans
• The expected pay range is $58,298.00 - $83,283.00 +annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.