Business Systems Analyst at Ohio State University - Columbus in Columbus Campus

Job description

• The Business Systems Analyst is part of the Information Systems team at the College of Dentistry. This role focuses on the effective use, administration, and continuous improvement of technology solutions that enhance the College's clinical, academic, and administrative domains. The analyst collaborates with stakeholders throughout the organization to analyze business processes, document requirements and workflows, and support the implementation and optimization of technology solutions.
• The position serves as the primary point of contact for Electronic Health Record (EHR) onboarding and access management processes. In this capacity, the Business Systems Analyst helps ensure users have appropriate access to key systems and that onboarding activities are completed in accordance with established procedures, compliance requirements, and operational standards.
• The role will also support academic systems at the College, including our Simulation Lab software and our lecture capture and recording software.
• Reporting to the Assistant Dean for Information Technology, the Business Systems Analyst collaborates with senior analysts and the EHR project team to support system administration, business analysis, process improvement, user support, documentation, and operational readiness across the College's technology portfolio

Responsibilities

• Analyze business processes, document requirements and workflows, and support the implementation and optimization of technology solutions.
• Serve as the primary point of contact for Electronic Health Record (EHR) onboarding and access management processes.
• Support academic systems at the College, including Simulation Lab software and lecture capture and recording software.
• Collaborate with senior analysts and the EHR project team to support system administration, business analysis, process improvement, user support, documentation, and operational readiness.

Requirements

• The final candidate must successfully complete a background check and alcohol and drug screening prior to starting.
• Work Schedule: Full-time position with regular office hours; Monday through Friday, 7:30 a.m. to 4:30 p.m.
• Physical Requirements: This is an on-site position working within the College of Dentistry. This position may require walking or moving between clinics, administrative, and research units within the College.
• Bachelor’s degree or equivalent combination of education and experience
• 2+ years of professional experience in an analyst role or comparable.
• 1+ years of experience in needs gathering and requirements analysis in at least one of the following areas: business processes, clinical workflows, or production systems.
• 1+ years of experience documenting business requirements, creating scope documents, and standard operating procedures.
• Experience working with customers/end-users in support and project-level capacity.

Skills

Required

• Business analysis
• Requirements analysis
• Documentation of business requirements
• Creating scope documents
• Standard operating procedures
• Customer/end-user support
• Project-level support

Benefits

• Starting day one: Comprehensive benefits.
• Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:
• • Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• • Paid time off, including sick and vacation time and 11 holidays.
• • State retirement plan or an alternative retirement plan, both with generous employer contributions.