Front Desk Representative - Lively Beach Resort at Legacy Ventures Hospitality in Lively Beach Resort (LHP LB1) - Corpus Christi, TX 78401
- Company: Legacy Ventures Hospitality
- Location: Lively Beach Resort (LHP LB1) - Corpus Christi, TX 78401
- Posted: Sep 17, 2026
- Type: Full-time
Overview
Front Desk Representative are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.
Job description
- Front Desk Representative are the face of the hotel, responsible for providing exceptional service from check-in to check-out. Duties include guest registration, reservations, handling payments, concierge services, and ensuring a positive guest experience throughout their stay.
- Qualifications
Responsibilities
- Greet and register guests, assign rooms, and process payments
- Handle reservations, incoming calls, messages, and guest inquiries
- Provide local area information and assist with dining, transportation, and tour arrangements
- Maintain accurate guest records and perform shift reports
- Ensure all guest requests are addressed promptly and courteously
- Promote hotel services using suggestive selling to maximize revenue
- Follow service standards, dress code, and safety procedures
- Assist with front desk operations, including PBX and reservationist duties as needed
- Create a welcoming environment through professional communication and attention to detail.
Skills
Required
- Exceptional customer service
- Professional communication
- Attention to detail
- Reservations handling
- Payment processing
- PBX operations
- Front desk operations