Inside Sales Representative - Residential Trade at Ferguson in Halethorpe, MD

Job description

• We are seeking a motivated and detail-oriented Inside Sales Representative to join our team, located in Halethorpe, MD.

Responsibilities

• Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
• Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
• Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
• Develop and maintain customer documentation that outlines product information and solution details.
• Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
• Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
• Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
• Maintain regular, reliable attendance and complete other duties as assigned.

Requirements

• 1 to 3 years of experience in a sales support, customer service, or related role.
• Experience in a target-driven sales environment preferred.
• Plumbing industry experience is a plus.
• Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
• Strong organizational and project management skills; experience in project management is a plus
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

Skills

Required

• Motivated
• Detail-oriented
• Strong organizational skills
• Effective communication
• Microsoft Office

Benefits

• At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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• $19.65 - $31.41
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• Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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• This role is Bonus or Incentive Plan eligible.
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• Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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