Part-Time Inventory Operations Shopkeeper (Stock Associate - Retail) - Chicago at The RealReal in Chicago, IL

Job description

• As an Inventory Operations Shopkeeper, you will gain exposure to coveted luxury merchandise while executing operational and merchandising processes effectively and efficiently. In collaboration with the store team, you will facilitate a neat, clean and organized stockroom and sales floor. Your ultimate goal is to create a seamless experience between the back of house and our sales floor to bring The RealReal brand to life for our customers. If you are a self-motivated individual who thrives in a fast-paced, team environment, this could be the perfect match!
• *Part time positions must have ability to commit to 25 hours per week including evenings, weekends, and holidays as needed.

Responsibilities

• Utilize inventory management systems to scan, process and research merchandise shipments in accordance with TRR’s inventory control processes
• Prepare and ship customers’ orders following quality, packing and shipping standards
• Contribute to successful company growth and securing of our assets through implementation of TRR’s Loss Prevention policies & procedures
• Manage inventory movement by ensuring the accurate & timely processing of mark-downs, transfers & consolidations, receiving and POS transactions
• Support product placement and outfitting that is reflective of trend, reinforces TRR’s brand messaging, and inspires the customer
• Proficiently use all core systems & technologies including but not limited to POS, Mac & Google Suite applications
• Manage product presentation (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to TRR’s standards
• Assist in maintaining clean and organized selling floors and stockrooms
• Support and model excellent customer service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
• Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions
• Participate in all cycle and inventory counts as needed
• Support the success of the store by performing other functions or tasks as needed or directed

Requirements

• 1+ year of experience working in retail or customer service
• Past success working in a fast-paced environment with the ability to prioritize multiple tasks
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Available to a work a flexible schedule that meets business needs to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts
• Able to lift, carry or otherwise move objects weighing up to 25 pounds when merchandising the sales floor and use ladders or stairs
• Excellent communication & time management skills
• Able to use all store equipment and technology as required
• Proficiency with Google Suite and Salesforce

Skills

Required

• Inventory management systems
• POS systems
• Mac & Google Suite applications
• Customer service
• Communication
• Time management
• Ability to lift up to 25 pounds
• Use of ladders or stairs

Preferred

• Google Suite
• Salesforce

Benefits

• $250/month bonus (at target)
• Employee Stock Purchase Plan
• 9 Paid Company Holidays
• 9 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• Find out more about our Benefitshere.
• The expected hourly rate for this role is $19.51-$22.29. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.