MDR Associate Analyst (Night Shift) - Hybrid Cork, Ireland at Malwarebytes in Cork, Ireland

Job description

• ThreatDown is looking for..
• We want somebody with a real passion for defending the cyberworld. You’ll be part of a team providing professional cybersecurity services for ThreatDown customers, helping to defend and remediate against all manner of cyber threats. It’s more than a job, it’s a mission.
• ThreatDown MDR Associate Analysts detect, contain, and remediate advanced threats to protect our customers. You will be primarily focused on real-time incident detection, validation, remediation, and reporting. To succeed in this role, you must demonstrate strong curiosity, advanced research capabilities and a proactive commitment to staying current with evolving cybersecurity threats and technologies.

Responsibilities

• Monitor and analyze log data and/or alerts generated by ThreatDown security technologies in real-time; escalate and report validated security incidents to our customers.
• Investigate and validate alerts.
• Handle incidents as defined in playbooks and standard operating procedures and advise our customers on remediation actions.
• Escalate difficult or complex issues to more experienced staff, as appropriate.
• Prepare incident reporting for customers outlining the threat, its characteristics, and possible remediation activities.
• Provide peer review for incident reporting.
• Manage and track customer issues and requests.
• Identify opportunities for process improvement.
• Handle situations in a productive and professional manner.
• Support the development of the SOC through project work.

Requirements

• Bachelor's Degree (or equivalent) required in Cybersecurity, Computer Engineering, Information Security, Computer Science, or a related technical discipline (or 2+ years of related experience).
• Ability to gather and analyze information in a methodical and efficient manner, develop a clear understanding of ongoing activity, and make sound, evidence-based decisions.
• Ability to be self-directed, taking initiative and executing tasks independently.
• Some knowledge of Windows, MacOS and Linux environments.
• Understanding of IP networking, IT security and network security fundamentals.
• Excellent verbal and written communication skills and collaborative attitude.
• Ability to work in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities.
• Customer service and interpersonal skills.
• Ability to maintain confidentiality with sensitive data.
• Familiarity with standard productivity software and communication tools including word processing applications, e-mail, Slack, Discord, Zoom, etc.
• Relevant industry certifications such as CompTIA Security+, EC-Council CSA, CySA+, ISC2 CC, etc.

Skills

Required

• Collaborative attitude

Benefits

• Comprehensive medical, dental, and vision insurance coverage
• Employee Referral Bonus Program
• Wellness programs
• Comprehensive Time Off policy
• An opportunity to do something great for yourself and the world!
• Compensation: 55,000 Euro