Senior Sales Associate at Bob's Discount Furniture in Erie PA
- Company: Bob's Discount Furniture
- Location: Erie PA
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: $45,000 - $65,000 annually
- Experience: 6+ years
Overview
As a Senior Retail Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leve…
Job description
- As a Senior Retail Guest Experience Sales Specialist at Bob’s Discount Furniture, you’ll bring energy, service, and leadership to our showroom floor. You’ll guide customers through a personalized shopping journey that reflects The Bob’s Way—honesty, integrity, and a customer-first mindset—while leveraging tools and product knowledge to meet their home furnishing needs. In this service-forward role, you’ll also support team development, safety protocols, and daily store operations.
- This position is based in-store and requires flexible availability, including evenings, weekends, and holidays.
- At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of communication skills, problem-solving, sales aptitude, and service leadership. If you enjoy connecting with people and building relationships while helping a team thrive, this is the role for you!
Responsibilities
- Guide customers through a personalized shopping journey
- Support team development, safety protocols, and daily store operations
- Leverage tools and product knowledge to meet home furnishing needs
Requirements
- To excel in this role, you will need to demonstrate strengths in the following skill areas:
- Core Competencies & Expertise
- Customer service excellence
- Relationship building and rapport
- Sales engagement and upselling techniques
- Analytical thinking and problem-solving
- Team collaboration and contribution
- Self-leadership and personal accountability
- Effective communication and active listening
- Ability to manage concerns in a service-focused manner
- Experience in retail customer service
- Commission-based sales experience
- Ability to lead, motivate, and support teammates
- Familiarity with retail operations tools (tablets, CRM, etc.)
- Ability to engage and serve customers in a fast-paced, sales-driven environment
- Track record of achieving personal or team goals
- Must be at least 18 years old to be considered for employment with Bob’s
Skills
Required
- Customer service excellence
- Relationship building and rapport
- Analytical thinking and problem-solving
- Team collaboration and contribution
Preferred
- Experience in retail customer service
- Commission-based sales experience
Benefits
- We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
- Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance
- Paid Vacation, Personal Days, Sick Days, Holidays, and your Birthday
- 401(k) Profit Sharing Plan with a generous company match
- Employer-paid Life Insurance and Voluntary coverage options
- Pet Insurance and Legal/Financial Planning resources
- Tuition Reimbursement and scholarships for team members and dependents
- On-demand learning and professional development
- Employee Discount on Day 1 and additional merchant discounts
- Pay: hourly advance with uncapped commissions. Expected first-year earnings typically range from $45,000 - $65,000 annually.
About Bob's Discount Furniture
At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other! Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!