Lift Operations Supervisor - Aspen Mountain at AspenSkiingCompany in Aspen, CO, United States

Job description

• The Lift Operations Supervisor is responsible for the safe and efficient operation of on mountain lifts for skiing guests and employees. The Lift Operations Supervisor oversees all aspects of day-to-day operations on mountain, in coordination with department heads and supervisors, assessed on a daily basis. This position reports to the Lift Operations Manager.
• The salary range for this position is $60,000 - $73,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Responsibilities

• Responsible for day to day operations of on mountain lifts in coordination with department heads, assessed on a daily basis with emphasis on teamwork, coordination with other departments, proper documentation, and guest relations skills
• Responsible for hourly Lift staff: monitor performance, provide timely feedback, assist with various tasks including hiring, scheduling, timekeeping, discipline and documentation and employee reviews
• Performs the duties of hourly lift staff when necessary, fill-in manager duties as required
• Monitors lifts and personnel for Tramway compliance including all necessary signage and licensing, evacuation procedures, opening, etc.
• Updates lift manuals as required in addition to log books and all related documents
• Conducts and/or monitors training sessions and completes all training documentation required by Aspen Skiing Company and Colorado Passenger Tramway Safety Board Regulations
• Thoroughly and accurately completes administrative tasks as required
• Flexible with schedule to accommodate daily operations and special events
• Responsible for compliance with mountain safety practices
• Other duties as assigned

Requirements

• Must be 18 years or older
• High School diploma or equivalent preferred
• Valid, current, unrestricted driver’s license required
• Knowledge, Skills & Abilities
• Proficient knowledge in Microsoft Office Suite
• Ability to communicate and follow oral or written directions in English is required
• Proficient knowledge in lift attendant responsibilities
• Proficient experience in customer service
• Knowledge of the Colorado Passenger Tramway Safety Board (CPTSB) & American National Standards Institute (ANSI) codes pertaining to ski lifts
• Lift Maintenance & Operations – In-depth understanding of ski lift mechanics, daily inspections, and emergency procedures.
• Safety Regulations & Compliance – Knowledge of OSHA, ANSI, and state ski lift safety regulations to ensure a secure operating environment.
• Awareness of resort policies, guest interaction best practices, and how lift operations impact overall mountain safety
• Provides leadership, training, motivation and may assist with coaching/documentation and performance reviews for staff
• Ability to understand and give directions and communicate effectively in English
• Demonstrates high-level of proficiency in all aspects of lift operations
• Capable of making sound judgments in fast-paced or emergency situations
• Able to work long hours in varying mountain weather conditions, including extreme cold and high altitudes
• Ensures all safety checks, logs, and operational procedures are meticulously followed to maintain compliance and guest safety

Skills

Required

• Leadership
• Communication
• Teamwork
• Guest relations
• Sound judgment
• Flexibility
• Microsoft Office Suite
• Lift operations
• Safety regulations (OSHA, ANSI, CPTSB)

Benefits

• This position is classified as a seasonal full-time position eligible for the following benefits:
• Enrollment dates differ across the various programs.
• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
• For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks