Data Center Operations Lead at Amentum in US-MD-Fort Meade

Job description

• Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Data Center Operations Lead to join our team of passionate individuals at Fort Meade, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation’s security and intelligence mission.
• The team is mission-focused, customer-oriented, process-driven, and solutions-focused. We are seeking candidates who are critical thinkers, possess a strong work ethic, and can thrive both independently and collaboratively in a dynamic environment supporting a critical and rewarding mission. Successful candidates are detail-oriented while also capable of thinking strategically and responding quickly to emerging challenges and unique problem sets. To excel in this role, you must be adaptable, eager to learn, and capable of rapidly mastering aspects related to the production and integration of new systems and services.

Responsibilities

• Essential Responsibilities: The duties and responsibilities of the Data Center Operations Lead include but are not limited to the following:
• Ensure operational availability and reliability of critical systems and infrastructure. Manage the day-to-day O&M activities at our strategic partner-managed sites.
• Manage site activities including deployments, availability, compliance, and incident response. Provide direction, set priorities, and define standards for site support staff.
• Define the tactics, techniques, and procedures (TTPs) for the deployment, operation, and maintenance of an enterprise solution at partner-managed sites.
• Set the daily and weekly priorities of data center activities and lead the operating cadence, including standups and business reviews.
• Develop procedures for deployment, break-fix, change management, security, and EHS compliance. Analyze operational trends and standardize processes across the program.
• Performance management - Track individual site and enterprise performance metrics against SLAs and institute corrective actions as necessary.
• Translate engineering requirements into team’s direction and communicate site constraints and risks to leadership.
• Organize and lead weekly operations reviews and scorecards with site partners and engineering/technician teams.
• Work with Project Managers, Site Managers, and Cross-Functional Team Leads to schedule and manage all site deployments and authorized service interruptions (ASIs)
• Conduct trend analysis to determine failure patterns and root causes. Through continuous process improvement, identify and implement solutions to recurring problems
• Establish break-fix relationships and responsibility matrices, train maintenance technicians, and manage incident response for all sites
• Lead site surveys, determine operational readiness, produce bill of materials (BOMs) and assist in the creation of checklists and schedules for site projects.

Requirements

• Fifteen (15) years deploying large IT projects on-site at Communications and Data Centers.
• Seven (7) years managing datacenter operations (hardware, IT infrastructure, & critical facilities) as a manager, technical lead, or related role.
• Bachelor’s degree in Engineering, Information Technology (IT), Data Center Management, or related field.
• Have an extensive background in installing and maintaining IP networks (e.g., Cisco, Juniper), Servers/Systems (e.g., Windows, Linux, VMware, cloud), and Unified Capabilities (e.g., Cisco UC, MS Teams, VoIP, video conferencing)
• Experience managing vendors, service providers, and contract workforces to measurable outcomes: SOWs, SLAs, operational reviews, and corrective action.
• Carry hands-on technical depth in server, network, and rack-level infrastructure, enough to independently verify vendor claims and audit quality.
• Proven experience implementing, improving, and managing operational processes.
• Can support non-standard hours, including an on-call rotation and availability during deployment surges and maintenance windows.
• Strong working knowledge of Agile frameworks (Scrum, SAFe, Kanban) and associated tools
• Excellent communication, leadership, and organizational skills
• Ability to travel up to 10%.
• Security Clearance Required: Must have active Top Secret clearance with SCI eligibility
• Minimum Education: Bachelor’s degree in engineering, Information Technology (IT), Data Center Management, or related field.
• Fifteen (15) years deploying large IT projects on-site at Communications and Data Centers.
• Seven (7) years managing datacenter operations (hardware, IT infrastructure, & critical facilities) as a manager, technical lead, or related role.
• Cisco Certified Internetwork Expert (CCIE) Data Center
• Cisco Certified Network Professional (CCNP) Data Center
• Certified Data Center Management Professional (CDCMP)
• Certified Data Center Facilities Operations Manager (CDFOM)
• Certified Data Center Design Professional (CDCDP)
• Project Management Professional (PMP)
• Agile Certified Practitioner (PMI-ACP)

Skills

Preferred

• Project Management Professional (PMP)
• Agile Certified Practitioner (PMI-ACP)

Benefits

• Our health and welfare benefits are designed to support you and your priorities. Offerings include:
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance
• Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
• $250,000 - $300,000
• The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.