Resource Coordinator Medical Assistant - ENT Full time Days at Northwestern Medicine in Chicago, IL, United States
- Company: Northwestern Medicine
- Location: Chicago, IL, United States
- Posted: Sep 17, 2026
- Type: Full-time
- Salary: USD 22 - USD 27.5 - hourly
- Experience: 4+ years
Overview
The Resource Coordinator Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
Job description
- The Resource Coordinator Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
- This position will assist in directing and overseeing the operational needs of the medical assistant staff. The clinical resource coordinator will be responsible for assigning daily duties and managing clinical schedules, inventory maintenance and ordering/purchasing to meet the needs of the clinic, and in doing so, stay in line with budgetary constraints.
Responsibilities
- Coordinate the daily activities of the department. Provide advice and assistance in handling special situations or problems. Monitor department operations and take appropriate action as necessary to ensure efficient and effective completion of all tasks and projects.
- Assist Practice manager and Clinical Operations Coordinator with the scheduling of daily and monthly work for department to ensure adequate staffing levels to complete required tasks. Analyze and prioritize work.
- Support operational changes to meet service needs, goals, and objectives.
- Assess and communicate staff development needs to management.
- Order supplies and equipment using PeopleSoft requisitions.
- Provides direct patient care in the medical assistant role.
Requirements
- Required
- Candidate must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, NRCMA)
- New MA Graduates within 6 months from date of graduation from an MA Program must submit: a letter from the school or a letter from the certifying body
- Non-Certified MAs or new graduates past 6 months from date of graduation from an MA program must submit: a letter from the certifying body
- Within first six months of employment, will complete one of the following certifications after up to two test attempts:
- Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or
- National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
- Certified Clinical Medical Assistant (CCMA) through the National Health career Association (NHA)
- Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
- High school diploma or GED.
- American Heart Association Accredited Basic Life Support (BLS/CPR) certification.
- Signed acknowledgement during onboarding that certification must be attained within 6months, as a condition of employment
- Strong computer skills.
Skills
Required
- Strong computer skills
Benefits
- We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
- Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
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About Northwestern Medicine
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?