Customer Service Representative - St Marys at Commonwealth Bank in Penrith Area
- Company: Commonwealth Bank
- Location: Penrith Area
- Posted: Sep 17, 2026
- Type: Part time
Overview
See yourself in our team As a Customer Service Representative in our St Marys Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
Job description
- See yourself in our team
Responsibilities
- As a Customer Service Representative in our St Marys Branch you’ll be:
- Responding to customers transactional banking needs, delivering a seamless customer experience
- Processing transactions including deposits, withdrawals, bank cheques, transfers & CommFX
- Assisting with Cash/ATM procedures
- Educating and demonstrating of our in-branch technology and digital banking options for customers
- Adhering to the Bank’s processes and procedures, including accurately reconciling transactions, reviewing customers’ financial positions & championing our strong risk culture
Requirements
- A genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position
- A genuine interest in improving the financial wellbeing and lives of our customers
- The ability to ask the right questions, respond to customers’ needs and refer them to the relevant team members in order to better serve their needs
- Excellent communication skills & willingness to contribute to a collaborative culture
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
Skills
Required
- Customer Service
- Communication
- Collaboration
- Banking operations
- Transaction processing
- Cash handling
- ATM procedures
- Digital banking
- Risk management
- Problem-solving
About Commonwealth Bank
Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.