Business Analyst at RPM Living in US-AZ-Phoenix

Job description

• At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
• Purpose Statement: We empower RPM’s success through exceptional technology solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams and departments, recognizing that every technical challenge represents a business goal waiting to be achieved. We combine proven best practices with the agility to innovate; ensuring RPM excels in a rapidly evolving industry. Our approach combines proactive problem-solving with responsive support, ensuring technology enhances the growth of our associates and therefore RPM. Through continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service function into a strategic advantage. One interaction, one solution, one innovation at a time.
• The Business Analyst I participates in the project management, business analysis, and related system documentation in the Software Support Team. This role is responsible for supporting the project management initiatives of the team through diligent research and detailed documentation. This role will provide critical support to the Business Transformation Manager during the management of high-level impact projects and will stretch to independent management of low to mid-level impact projects.

Responsibilities

• Support and manage project management initiatives within the Software Support Team. Deliver projects on time, within scope, and within budget. Identify and escalate instances of scope creep or roadblocks to project performance
• Assist in the development and implementation of project plans, establishing timelines, and requirement gathering
• Ensure adherence to project management best practices
• Maintain complete documentation of all project communications and deliverables using Monday.com
• Assist in the design and execution of pilot projects to test the feasibility, usability, and value (ROI) of potential new software products. Partner with RPM PMO Team and stakeholders as needed
• Complete business analysis activities to ensure a clear understanding of business requirements, goals, and objectives
• Assist the team in gathering and documenting requirements from stakeholders, translating them into actionable deliverables
• Maintain current documentation and intuitive references for all RPM Teams of existing RPM solutions
• Assist in the identification of industry applicable solutions for property operations business functions. Document current vendors and solutions to include benchmarking the features, and identifying product differentiators
• Build strong relationships with internal stakeholders, ensuring that projects and initiatives align with business priorities

Requirements

• Bachelor’s degree in Business Administration, or a related field. Experience may substitute for education
• Knowledge of project management methodologies, business analysis frameworks, including requirements gathering and data analysis
• Ability to communicate effectively both verbally and in writing
• Skilled in organizational with attention to detail
• Knowledge of project management tools (e.g., MS Project, Jira, Monday.com) and business analysis methodologies
• Qualifications

Skills

Required

• Business analysis frameworks
• Requirements gathering
• Data analysis
• Organizational skills
• Attention to detail

Benefits

• Join RPM Living and experience exceptional benefits designed to enhance your life.
• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)