Entry Level Brokerage Ops Analyst - Baltimore, MD at Lenmar Consulting Inc in Baltomore, MD

Job description

• We have this W2 Contract opportunity for an Entry Level Brokerage Ops Analyst with our Direct Financial Client Baltimore, MD. Please let us know if this is something that interests you.
• Entry Level Brokerage Ops Analyst - MOR2JP00018301
• Location: Baltimore, MD - Hybrid with three days mandatory in office
• Max Pay Rate: $20/hr W2 (No Benefits)
• Duration – 12 months +
• BACHELOR'S DEGREE REQUIRED ***

Responsibilities

• Support a portfolio of *** clients by serving as a point of contact for day-to-day operational inquiries and issues.
• Build and maintain strong client relationships through responsive and professional service.
• Work closely with internal Operations, Sales, Trading, and Technology teams to assist in resolving client questions and operational exceptions.
• Learn and develop an understanding of futures and derivatives products, operational processes, and the broader clearing environment.
• Assist with the resolution of trade breaks, margin-related inquiries, cash movements, and account reconciliation activities.
• Monitor daily operational workflows to help ensure accuracy, completeness, and timely issue resolution.
• Support risk and control processes by following established procedures, identifying exceptions, and escalating concerns when appropriate.
• Contribute ideas for process improvements and operational efficiencies.
• Participate in client meetings and internal discussions to support service delivery and strengthen client relationships.
• Collaborate with global teams and business partners to provide a seamless client experience.
• Stay informed on industry, regulatory, and product-related developments relevant to the team's responsibilities.
• Maintain accurate documentation, procedures, and reporting to support operational excellence.
• Develop strong organizational and multitasking skills while working in a fast-paced, team-oriented environment.
• Gain exposure to a broad range of operational and client service functions within the derivatives business.

Requirements

• Bachelor's degree
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Team-oriented mindset with a willingness to learn and adapt.
• Experience in Financial Services, Operations, Client Service, or a related field.
• Internship, academic, or professional experience within Financial Services.
• Exposure to derivatives, futures, clearing, or trade support functions.
• Client service experience in a professional environment.
• Advanced Excel skills or experience working with large datasets.

Skills

Required

• Ability to manage multiple priorities
• Strong attention to detail
• Problem-solving skills
• Team-oriented mindset
• Willingness to learn and adapt

Preferred

• Advanced Excel skills
• Experience working with large datasets