Account Executive at UpKeep in Los Angeles / Hybrid

Job description

• We’re building the AI-powered future of maintenance.
• UpKeep is on a mission to reinvent how the physical world runs—starting with the frontline teams who maintain it. We’re the creators of the world’s first AI-first CMMS (Computerized Maintenance Management System), equipping technicians and facilities teams with automation, machine learning, and predictive insights that drive operational speed, safety, and efficiency.
• What started as a garage-built prototype is now a fast-scaling SaaS company, backed by Insight Partners, Emergence Capital, and Y Combinator. Over 4,000 companies—including Shell, Yamaha, Unilever, and Marriott—run on UpKeep to modernize their asset operations. We’re leading the $30B category shift toward Asset Operations Management, where uptime, intelligence, and AI converge.
• Own the AI-first transformation of an entire industry.
• Every feature we ship leverages AI—from predictive work orders to sensor-driven automations. You’re not just iterating—you’re pioneering how data reshapes physical operations.
• Real traction, real scale.
• Recognized as Gartner’s #1 Facility Management solution and G2’s top-rated CMMS, we’ve earned market leadership through product, not puff.
• A company where builders thrive.
• We move fast, optimize for outcomes, and give high-agency operators the autonomy to ship big things. Our culture rewards bold thinking, not bureaucracy.
• Global team, local energy.
• With 100+ employees across the world, we support remote-first work with deep investment in our LA HQ—where certain roles and leadership converge for rapid innovation.
• Equity and upside, not just a paycheck.
• Competitive comp, meaningful ownership, and benefits that support your health, focus, and long-term growth.
• If you’re driven by impact, energized by AI, and hungry to transform a legacy industry—we’re hiring!
• As an Account Executive, you will identify, source and close net new business opportunities.
• Our Account Executive is a high volume inside sales role, meaning all customer interactions are performed via the phone, zoom and email.
• The primary goal as an Account Executive is to drive company growth by adding new clients via software license sales.

Responsibilities

• Manage a strong pipeline of new logo leads.
• Qualify and convert inbound and outbound leads through online product demos and value-based proposals.
• Drive an effective sales process to hit monthly and annual sales targets while maintaining weekly activity metrics.
• Self source into net new prospects to maintain healthy pipeline coverage.
• Own contract negotiations and close the sale before handing off to the Customer Success and Implementation and Expansion team.

Requirements

• 2+ years B2B SaaS sales with quota carrying and direct sales experience
• Maintenance, Manufacturing, and Facilities sales industry experience a plus
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Bachelor's Degree with equivalent experience a plus
• Proficiency with CRM applications such as Salesforce
• Experience with Salesforce, Gong, Zoominfo, Outreach, and Chili Piper is a plus
• Experience partnering with a BDR is a plus
• Extensive lead generation and sales development experience in a high-paced sales environment
• Organized and detail-oriented with excellent follow-up skills
• Selling solutions over the phone with persuasive closing techniques
• Ability to work independently and as part of a team in a highly dynamic and fast paced environment
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Good attention to detail and organizational skills
• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.
• Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities.
• Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn.
• Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives.
• Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work.
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values.
• Act as a good citizen of UpKeep.

Skills

Required

• Act as a good citizen of UpKeep.
• Salesforce
• Gong
• Zoominfo
• Outreach
• Chili Piper

Benefits

• This role will receive a competitive base salary + benefits. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
• The pay range for this role is $70,500/$70,500 = $141,000 OTE.