People Operations at Network Right in San Francisco Office

Job description

• Network Right is growing fast, and we want to scale with intention. Our team is our greatest asset, and we are looking for our first dedicated People Operations hire to help us take care of the people behind it all. This is an exciting time to step in, update our People Ops function, and shape the future of our workplace culture.
• This is a mixed role, roughly split between People Operations for the whole company and office support for our San Francisco HQ, giving you broad exposure across HR, employee experience, and day-to-day operations as we scale. You'll be the first point of contact for employees on all things People, and you'll be trusted to handle sensitive information with discretion, eliminate friction in our processes, and build and update playbooks for the team.
• Compensation: $90,000-105,000. We determine your starting salary based on the depth of your experience and how closely your skillset aligns with our team's needs.
• Working Hours: The shift is 9:00am-5:30pm, Monday-Friday.
• Location: This position requires you to be onsite 4 days a week at our San Francisco HQ. We are unable to offer relocation at this time.
• Sponsorship: Network Right is not currently able to provide visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

Responsibilities

• People Operations
• Own the end-to-end onboarding and offboarding process, from administration and Day 1 readiness to exit coordination, equipment returns, and access revocation, so every transition is seamless and every new hire feels the Network Right culture from day one
• Serve as the first point of contact for employee questions on HR topics, benefits, and policies, balancing high-touch support where it matters with self-service resources where it scales
• Manage our background check process end to end, proactively following up on flags and ensuring all new hire records are cleared and current
• Own I-9 and E-Verify workflows for all new hires, staying on top of federal compliance requirements and timelines
• Serve as the day-to-day point of contact with our PEO, the external compliance vendor, ensuring workflows stay aligned with labor regulations as we grow
• Lead the evaluation of our current payroll and HR platform, provide recommendations on whether to renew or migrate to a better-fit solution
• Create, maintain, and continuously improve SOPs and process documentation, you are building the playbooks, not inheriting them
• Identify opportunities to simplify, standardize, and automate People Ops workflows, knowing when a simple tool or AI-assisted solution closes the gap versus when something needs a bigger lift
• Partner cross-functionally with the co-founders and department leaders to support employee lifecycle events and keep data accurate across all systems
• Champion culture and employee experience, designing intentional touchpoints that keep the team connected as we grow
• Office and Administrative Support
• Maintain a consistent in-office presence in SF to keep the workspace running smoothly, including managing supplies, coordinating vendors, and ensuring the office is set up for the team to do their best work
• Support candidate experience during onsite interviews, ensuring a welcoming and well-organized experience from arrival through wrap-up
• Assist with planning and executing company events and offsites, including venue sourcing, logistics, and coordination

Requirements

• The Must-Haves
• 3+ years in People Ops, HR coordination, or a related role, ideally at a tech startup in the 30 to 100 person range
• Proven track record owning onboarding and offboarding processes end to end
• Familiarity working within a PEO model and optimizing the system for onboarding, payroll, benefits, and compliance.
• Hands-on experience managing background checks, I-9, and E-Verify workflows
• Background supporting and coordinating performance management cycles in partnership with leadership
• Comfortable working in ticketing systems to manage employee requests and track workflows
• Proficient in Google Suite with a habit of creating and maintaining clear internal process documentation
• Experience using AI tools to streamline communications, draft documentation, and improve workflows
• High degree of discretion and sound judgment when handling sensitive employee information
• Strong written and verbal communication skills across all levels of the organization
• Experience building HR processes and documentation from scratch, not just executing an existing playbook
• Familiarity with the tools listed above, but we care more that you're a fast learner who is comfortable picking up new platforms quickly.
• Exposure to office management, workplace coordination, or event planning
• Genuine interest in growing a career in People Ops alongside a scaling team

Skills

Required

• People Ops
• HR coordination
• Onboarding and offboarding processes
• PEO model
• Background checks
• I-9 and E-Verify workflows
• Performance management cycles
• Ticketing systems
• Google Suite
• AI tools
• Discretion and sound judgment
• Written and verbal communication

Preferred

• Fast learner
• Office management
• Workplace coordination
• Event planning

Benefits

• ❤️‍🩹 Health Benefits
• 100% covered health, dental and vision insurance for you, 50% for dependents
• Paid Parental Leave
• HSA/FSA eligibility
• 💸 Rewards & Recognition
• 401(k) + 4% company matching
• Annual Bonus Program
• 🌴 Balance
• Flexible Time Off
• 📚 Learning & Development
• Flexible certification and learning stipends and reimbursements
• 🤝 Culture
• Biannual company retreats
• Social events
• Wellbeing events and programs
• ➕ Extras
• Home internet and mobile reimbursement
• Monthly meal stipend
• Commuter benefits
• Onsite meals and snacks
• Dog-friendly office